How can we help you today?
Please use our new Buffalo Toronto Public Media support portal for help with issues related to your membership, our television services (WNED PBS, WNED create, and WNED PBS KIDS), our radio services (WNED Classical, WBFO, and WBFO The Bridge), our websites (wned.org and wbfo.org), events, streaming, Passport, and much more.
Membership Questions?
Use the Membership/Passport Contact Form for issues relating to your Buffalo Toronto Public Media membership, including:
- WNED PBS Passport – technical support and account questions
- Membership account changes or questions - Updating your address, email, or payment information
- Thank-you gifts
- Tax Receipts
Or call our Membership Department at 1-800-678-1873.
Audience Services
Use the BTPM Support Portal for questions on station schedules and broadcast-related issues.
Or call Audience Services at 716-845-7000 ext. 343
Corporate Sponsorship
Use the Business and Corporate Sponsorship Contact Form for issues relating to Underwriting, Sponsorships, and Advertising at Buffalo Toronto Public Media.
Or contact William Saurer, Vice President of Corporate Support, at 716-845-2201 or wsaurer@wned.org.
Volunteer
Use the Volunteer Contact Form for questions about volunteering with Buffalo Toronto Public Media.
Or call our Volunteer department at 716-845-7025.
Buffalo Toronto Public Media
Mailing Address
Horizons Plaza
PO Box 1263
Buffalo, New York 14240-1263
Main Number
716-845-7000
Fax: 716-845-7036
Audience Services
716-845-7000 ext. 343
BTPM Support Portal
WBFO Newsroom
716-845-7040
Fax: 716-845-7043
Email: news@wbfo.org
Pledge by Phone
WNED PBS: 1-800-727-1017
WNED Classical: 1-877-511-1017
WBFO News: 1-877-456-8870
WBFO The Bridge: 1-800-630-8661
Directions to Buffalo Toronto Public Media
Closed Captioning
For additional closed-captioning issues, please contact Wende Westphal at:
WNED PBS
Attn. Wende Westphal
PO Box 1263
Buffalo, New York 14240-1263
Phone: 716-341-6638
Fax: 716-845-7036
E-Mail: wwestphal@wned.org